Privacy Policy

Vextira Website: vextira.au Last updated: 13 August 2026

Vextira is operated by Spencer (“Vextira”, “we”, “us” or “our”). In this Privacy Policy, “we” refers to Vextira and Spencer. This Privacy Policy explains how we collect, use, store and handle personal information when you interact with Vextira.

Vextira provides services to clients in Australia.

1. Information we collect

We only collect information that is reasonably necessary for communicating with you and providing our services.

Depending on how you interact with Vextira, this may include:

• your name

• email address

• phone number, if you provide it

• business or company details

• information you provide when making an enquiry

• information you provide when booking a meeting

• information relevant to providing services to you

• other information you voluntarily provide by email, during meetings or through documents you share with us.

We do not intentionally collect sensitive personal information unless it is reasonably necessary and you provide it for a specific purpose.

2. How we collect information

We may collect personal information when you:

• contact us by email

• book a meeting through Calendly

• communicate with us about Vextira's services

• provide information or documents for the purpose of working together

• otherwise voluntarily provide information to us.

3. How we use your information

We may use your personal information to:

• respond to enquiries

• communicate with you

• schedule and manage meetings

• provide Vextira's services

• prepare or manage documents and project work

• maintain business records

• improve our services and website

• manage invoices, administration and other normal business activities

• comply with legal obligations where applicable.

We do not sell your personal information.

4. Google Drive and Google Docs

We may use Google Drive and Google Docs to store, create, edit and manage documents and other information relating to Vextira and its clients.

Where you provide information or documents for the purpose of receiving services, that information may therefore be stored or processed using Google's services.

We take reasonable steps to limit access to information to what is necessary for running Vextira and providing services.

5. Calendly and other third-party services

We use third-party services to operate parts of Vextira's business. These may include:

• Calendly for scheduling meetings

• Google Drive and Google Docs for document storage and collaboration

• email and communications providers

• other software or online services reasonably necessary to operate Vextira.

When you use a third-party service, that service may collect or process information in accordance with its own privacy policy and terms.

Some third-party service providers may store or process information outside Australia. Where applicable, we take reasonable steps to use reputable providers and handle information appropriately.

6. AI tools

We may use artificial intelligence (AI) tools to assist with tasks such as drafting, summarising, brainstorming, research, analysis, organisation and other business activities.

Where personal information is used with an AI tool, we will take reasonable steps to avoid providing information that is unnecessary for the task.

AI tools are third-party services and may process information in accordance with their own terms and privacy policies. We do not intentionally use AI tools to make decisions about individuals that have a significant effect on them.

7. Cookies and analytics

At present, we do not intentionally use cookies, tracking pixels or analytics tools to track individuals across the Vextira website.

The website or third-party services embedded or linked from it may nevertheless use cookies or similar technologies as part of their normal operation.

If we introduce analytics, advertising or other tracking technologies in the future, we will update this Privacy Policy to reflect those changes where appropriate.

8. How we protect information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

This may include using reputable third-party providers, limiting access to information, and using appropriate account and device security.

No method of storing or transmitting information online is completely secure, so we cannot guarantee absolute security.

9. How long we keep information

We generally keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal or other obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise securely dispose of it, where practicable.

10. Accessing or correcting your information

You can contact us if you would like to:

• ask what personal information we hold about you

• request access to your information

• ask for inaccurate or outdated information to be corrected

• ask a question about how your information is being handled

• make a privacy complaint.

We will respond to reasonable requests within a reasonable period and may need to verify your identity before providing access to personal information.

11. Privacy questions and complaints

If you have a question, concern or complaint about privacy at Vextira, please contact:

Spencer — Vextira Email: spencer@vextira.au

We will review the matter and work with you to resolve it.

If you are not satisfied with how your privacy concern has been handled, and Australian privacy law applies to your circumstances, you may also be able to contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Vextira's services, technology, third-party providers or privacy practices.

The latest version will be published on vextira.au and will show the date it was last updated.

13. Australian clients

Vextira currently provides services to clients in Australia. This Privacy Policy is intended to describe our privacy practices in that context and to reflect applicable Australian privacy requirements where they apply.

This Privacy Policy is not intended to create contractual rights or obligations beyond those required by applicable law.

If you have any questions about how Vextira handles your personal information, please contact us using the details above.